CodeHubMarket
Digital service

Maintenance & Support

Keep your website or application running smoothly after launch.

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01Overview

How we can help you.

Launching is only the beginning. Software needs updates, fixes and small improvements over time. We help you keep your digital products healthy, secure and working as expected.

The scope of support and the expected response times are agreed with you upfront, so you always know what is covered.

02What’s included

Everything you need, in one service.

Each project is scoped to your needs. These are the areas we commonly help with.

01

Issue diagnosis

Investigating reported problems and finding the cause.

02

Bug fixes

Resolving issues so your users are not interrupted.

03

Updates

Keeping software and its dependencies up to date.

04

Small improvements

Agreed enhancements that keep your product useful.

05

Security care

Applying fixes and good practices to reduce risk.

06

Backup guidance

Advice to help keep your data safe.

03Who it’s for

A great fit if you are…

  • Websites and apps that are already live
  • Products built by us or by another team
  • Businesses without an in-house developer
  • Owners who want peace of mind after launch
04How we deliver

A clear process.

  1. Review

    We review your product and its current condition.

  2. Agree support

    We agree on the scope and response expectations.

  3. Support

    We handle reported issues and agreed updates.

  4. Report

    We keep you informed about the work done.

05Questions

Good to know.

Common questions about this service. Ask us anything else when you get in touch.

Let’s talk
Can you support a product built by another team?

Yes, after reviewing the code and setup to understand how it works.

What is included in support?

It depends on your needs. The scope and response expectations are agreed in writing.

Is support ongoing or one-off?

Both are possible. We can help with a single issue or agree on an ongoing arrangement.

06More services

Explore other services.

Many projects combine more than one service — we can plan them together.

Web DevelopmentCustom websites and web applications tailored to your requirements.Mobile ApplicationsPractical mobile applications designed around your users.UI/UX DesignClear, usable interfaces for your digital products.Software CustomizationAdapt existing software to your workflow.API IntegrationsConnect your applications and simplify data exchange.
LET’S MAKE IT HAPPEN

Let’s start with your goals.

Tell us what you need, what you already have, and any timing requirements. We’ll work with you to define the next steps.

Discuss requirements